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HOW WE WORK WITH OUR GROWERS            
Box Divvy Hubs  are Conventional/Sprayfree
 
With Conventional/Sprayfree we try to buy from local growers as much as is possible when in season and we've worked with some for 20 years so we know these families well, visited their farm and know first-hand that they grow their produce (i.e. chemical-free, bio-dynamic, permaculture (meaning no chemicals, no manufactured fertilisers), using organic principles, in organic conversion or certified organic. There may also be some conventional produce when 'sprayfree' is not available.  We will not list these separately on produce as we may have a mix of suppliers going out in any on day so it's not possible to list which grower goes to which Hub. It's logisitically not possible for us. if we did this we'd need to  increase the price of the produce having to pay an administrator to change item descriptions on the fly.

                                                                                                                                                     

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GROWING REGIONS

The bulk of these growers are in the Sydney Basin 

 * Horsley Park  * Quakers Hill  * Camden  * Rossmore * Leppington  * Wallacia *Kemps Creek

Fringe in areas like * Maroota * Dural* Hawkesbury * Oberon and * Orange. 

We also have an increasing number of growers on the Central and Mid-North Coast.  

 

On average, we source around 70-80% of our produce from these local growers

during the growing season, dropping to 50-60% during the winter months.

 

INTERSTATE PRODUCE

Where we source produce from interstate and we don't know from which farms

it comes, we assume that the produce was grown conventionally- i.e. some

chemicals may have been used to control pests, weeds and fungus.

 

OVERSEAS ITEMS

The few items from overseas, mostly as not available in Australia, we search for the same chemical free approach but we cannot guarantee it for anyone with sensitivities due to border inspections as they fumigate including organic produce imported - this renders it non-organic strictly speaking.

The only three items we have are:

Kiwi - when not in season in Australia we purchase from New Zealand.

Garlic - when Australian is not seasonally available we typically purchase from Mexican or Spanish. Note please: In Australia from March there is 'Giant Russian Garlic' but this is actually a leek.

Drinking Coconut - not available in Australia and will come from Vietnam or Thailand.

GROCERY ITEMS

Click on the picture in Marketplace and it will tell you where that item is from.

 

With groceries we do not nominate they are all Australian. Some things simply are not commercially grown in Australia so there is enough supply. There may be small growers but not available for open market sale.

 

Pine Nuts do not grow in Australia and cashews also, very limited small growers, who don’t have a large commercial sale exposure so again from overseas but roasted and packed locally. The nuts , roasted and packed locally, is what we promote.

 

Some nuts are grown in Australia but the drought has decimated these crops. In a good year almost half of ‘peanuts’ are grown in Australia but right now this is down to around 10%. Cashews there are almost no commercial quantities grown.

 

Many of the items, like dates, are also overseas grown as not available in Australia.

 

STICKERS ON APPLES
Part of the changing industry practice, whether
organic or not, is adding little stickers to apples which is done by all but the smallest growers as grocers and supermarkets demand this for processing through the cash register. We don't like it but we cannot always get non stickered apples.

NO STORAGE & DELIVERY to HUB

We do not store local produce and use a system known as 'just-in-time' meaning comes in that morning and out to the Hub for packing roughly within 24 hours of picking. Interstate is roughly 48-72 hours.

We deliver to the Hub in refrigerated trucks to maintain the integrity of the produce. On humid days this means wiping the moisture off your produce - dry then leave on counter or refrigerate as per requirement of produce. Ripen first then fridge. Your Hubster will provide details on ripening 'freshly picked produce' which is very different to supermarket produce.

 

Our local produce is not sprayed with 'shelf stabilising' sprays nor fungacides so expect to eat the tender produce first - that is if not eaten on the way home!

Produce is handled by pickers, packers and your Hubster so do wash before eating.

Local Growers in Outer Sydney Basin.jpg
Local Growers in Sydney Basin.jpg
 Our Local Food Hubs
A safe way to shop
 

Community working together

Located currently in

NSW & ACT

 

Come on the journey with us

Unsupermarket
 
We're farmers and fed up with the way the food system currently operates.
Box Divvy ® connects your local community with farmers and food producers to provide market-fresh, locally and Australian-grown, seasonal fruit, vegetables and groceries helping you cook and eat better for less.
Our Mission is to provide quality food, pay farmers fairly and make fresh food available at extraordinary prices.
Working together with Western Sydney Diabetes Alliance we have created Box Divvy.

We're now over 13,000 families in NSW and the ACT working together changing the food system. There is no food waste as produce is picked to order.
Want to know more how we work with our growers?
This explains Conventional/Sprayfree
                  *  Low food miles
                  *  No packaging
                  *  Reduce food waste
                  *  Lower your carbon footprint
    Seasonally, up to  70% is from local growers.
 
Fresh produce up to 30% cheaper than online supermarkets over the seasonal cycle on an average basket. Saving you some serious dough on food. 
How do I order?

Ordering is easy! Just different. Box Divvy is OPT IN.  

Your Hub ® is run by a neighbour we call a Hubster ®  

First Join a Hub  you'll receive a welcome email with details on the ordering cycle and how to order. Your Hubster will phone you for a chat.

 

So join a Hub & order online with your group.

* Box Divvy price comparisons with the major two online supermarkets are based on a basket for that week. Box Divvy prices include a Hubster fee paid to the Hubster to run your Hub plus pack your groceries.  

About our smart App??
To order you’ll be using the Box Divvy easy & smart ordering App and you'll be prompted to download this.
 
Our App sits safely within our website so it's not exposed to risk on App Stores.
You'll note also we have an SSL Security certificate daily updated on the site keeping your card details safe.
How can you do this so cheaply?
We're a Social Enterprise meaning our goals go beyond profit. The Box Divvy Food Hubs in your neighbourhood that are run by a local family are community-owned and run as a home occupation side-gig, emphasising their commitment to sustainability, food security and healthy communities.  We are not subject to the tenuous nature of Grants like not-for-profit.
 
Profits are channelled back to reducing prices for members.
Transparent pricing
Note that we do not do 'loss leaders' which are items sold at cost or below cost. In the end the farmer pays for this resulting not being paid a fair price for their produce.
So, once you've joined a Hub and your ordering cycle is open you'll be in Marketplace. Click on the picture of the item and you'll see so much more information about the farmer and pricing. You will see what Box Divvy paid the farmer/wholesaler and what you the member are being charged. Really transparent.
What is so great about Box Divvy?
It saves you time, money and your health.
You don't need to search for a park, no trolleys, reduced packaging, lower food miles and no food waste as we pick to order. Plus Box Divvy offer nutritional rather than energy high foods.
 
Who runs my Food Hub?
A neighbour, known as a Hubster, runs your Food Hub and they offer you nutritionally high food rather than energy high processed food. They are your Food warrior changing the food system with your support.
                 
Do I have to pay anything to join?
No fee to join.
Do I have to order each week?
Spaces are limited and it is expected you will order weekly or at least fortnightly.
Is a minimum spend required?
You are taking a space in the Hub so it is expected you will spend at least $15 a week on fresh and groceries. Over an 8 week period, even if you suspend then this expectation remains in place so $30 if you order fortnightly is the expectation.
 
What happens if I don't meet the minimum spend?
Within reason it's at the Hubster discretion what they set their expected spend to be in their Hub. If you've been taking a break suspend orders and let your Hubster know. If for a period of time maybe give the space to someone else and rejoin when you are going to order. The Hubster will be in contact if you are not ordering.
Are we just sharing boxes?
You can customise your individual order but in order to get the bulk buy discounts you might need to chip in to reach minimums on some items. For example, the Hub minimum for buk choi (Asian green) is 3 so your Hub must purchase at least 3. If it's at 2 you might want to add 1 to your order. Once the item is over the minimum required it's considered 'in play' and in the Hub order.
How to I pay for my order?
On registering for Box Divvy you will have put your card details in and there will be a validation of your card between 4 and 6 cents. A CREDIT or DEBIT card, Visa or Mastercard only. This information sits on the Eway Payment Gateway site.
 
We do not do AMEX or other cards. We do not do Pay Pal.  
When your order is processed, at order cut-off, your card is charged. Make sure you have enough money in the account. If it declines you will get an email. After the second attempt to process your payment you will be charged $5 processing fee.  
Manually reprocessing cards takes time and money. If your card declines regularly one of the admin team will be in contact and they have the authority to ask you to leave the Hub.
 
What? No Box Divvy Hub in your area?
Maybe someone you know wants to start a Box Divvy Hub. They earn good income. Depending on the size of their Hub they will need 4-6 hours a week. There is also no investment to start a Box Divvy Food Hub. Not a franchise. 
Register interest to Run a Hub here.
                   Unsupermarket now.
Read more under Run a Hub or Join a Hub

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Logo Western Sydney partner.jpg

Community owned

and

run.

CONTACT

Email: info (at) boxdivvy.com.au

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